Instructions: CH-LOGIN - Changing User Profile Data
Log in to MyAccounTo change your user profile data, please go to User Profile. After entering the data, press Save.
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A green pop-up message will then confirm the successful change.
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If you are using a verified 2FA option (e.g. password, mobile ID with VIPS), then this user profile data cannot be changed. You will have to go through a new, chargeable verification process for this.